Xenogenix

Mark founded Xenogenix after leading marketing, sales and customer service teams at Cellnet, NTL and Dolphin. He has worked on more than 20 performance improvement assignments including clients such as or Vodafone, Virgin, Abbey, Financial Services Commission.

Mike cofounded Xenogenix. He is a unique blend of engineer, marketer and Olympic athlete, and knows what it is to juggle priorities on a day to day basis and achieve excellence at the same time. He has led and facilitated major change and performance improvement projects for the RAC, Virgin, Vodafone.

Colin has over 25 years leadership experience in the electronic manufacturing and service sectors and is an expert user of and coach for Lean Performance Improvement methods. As Director of Operations of Fluke Inc. (a Danaher Company)  he led a European Lean transformation programme. As VP Operations for Tektronix he led the development of a worldwide business services management

Alp is an internationally experienced senior executive with an extensive background in business process management and successful creation of I.S strategies and delivery of global/regional/local I.S solutions and change management programs. Prior to becoming an independent consultant he was  IS Programme Director for DHL 

Tirdad is  an expert in organisation Development. He coaches leadership teams and specialises in improving organisation performance by improving the effectiveness of relationships and communication between people. He was Director of Organisation Development at NTL where he was responsible for the human and cultural integration of all acquired companies, including Cable and Wireless Communications, into NTL.

Peter is MD of Coalesce Consulting which specialises in the design and development of customer experience strategies and high performance customer contact centres. He was a founder director of First Direct where was responsible for their groundbreaking customer service model and was VP customer service for Telewest. He has over 20 years consulting experience with major corporations.

Shaun is a thought leader in Lean Projects and an accredited Project Management Professional of the Project Management Institute. He as coached clients such LG Philips, BP, Intel, Lucent, Balfour Beatty in the adoption of Lean projects.

Martin is a Director of Mpathy which specialises in the design and development of customer experience strategies and operational implementation. Martin has extensive experience of working with organizations in many sectors and of many scale and has previously worked for BT, Birmingham Midshires Building Society and Sitel. Martin is also a Director of m2j Associates.

Stephen is an IRCA-registered Lead Auditor of Quality Management Systems to ISO 9001: 2000. He has 13 years international  experience in operations and management roles with major Tour Operating companies. He provides quality, compliance  services and  streamlined operational control solutions for his clients.

David specialises in Ongoing and Sustainable Business Improvement. He has been engaged with more than 30 blue chip clients including Business Improvement coach and process consultant to the General Manager, Lean Operations, Toyota GB.

Marks company Pearce Consulting provides professional consultancy services in Business Process Management and Project Management to the construction and industrial engineering sector. Companies such as Balfour Beatty, Taylor Woodrow, BP Lubricants, Capita Symonds feature among more than 30 assignments. See his full profile here