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SMART Processes
News
Why CRM projects fail
(Tue, 11 Sep 2007)
We researched the most common reasons that CRM initiatives have not delivered the expected results. Some of these are reasons any initiative would fail, but we felt it was a useful list! Read more
Xenogenix deploys salesforce.com
(Thu, 16 Aug 2007)
We have adopted salesforce.com to enable us to better manage our our web based marketing activities and our customer relationships. Now we offer SMART CRM services to help our customers Read more
Healthcare operator adopts SMART service
(Wed, 6 Jun 2007)
Capio, a national private healthcare provides has adopted the SMART process Management service Read more
New Whitepaper: The power of an operational performance manual
(Mon, 4 Jun 2007)
This new white paper looks at how organisations are changing the way they use one of their most valuable assets - the information that defines how they do things Read more
A customer testimonial
(Sat, 7 Apr 2007)
The original sponsor of the Smart Service in Capio explains why they adopted the service Read more
50 Performance Problems
(Tue, 6 Jun 2006)
We've put together a list of the sorts of performance problems that people are struggling to fix Read more